Did Lands’ End miss the boat this time?
Lands’ End has long been a quality purveyor of durable and
utilitarian apparel for men, women, and kids. As outdoorsy folks, we have
ordered countless items from this company for decades – from fleeces to
flannels and from coats to clogs.
Their plaid flannels are family favorites, particularly in
button-down shirts and pajamas.
Here’s what happened.
I picked the sizes and patterns to fit each recipient.
Check.
I placed the order. Check.
The shipment arrived promptly, with everything I ordered
included. Check.
The long-sleeve plaid flannel shirts measured up to the standards I expected from
Lands’ End. Check.
But
each
shirt was rolled up in a tightly knotted bundle, sealed in plastic.
Un-check.
That meant – just a few days before Christmas – I found
myself unsealing, unrolling, untangling, and steam-ironing a pile of brand-new
shirts before wrapping them for gift-giving.
What!?!
Let me just say: Mrs. Santa was not amused.
I don't mind a little ironing, especially when I'm laundering stuff we have worn. But this was ridiculous.
After lots of
ironing, the Lands’ End long-sleeve plaid flannel shirts were a hit, though.
Sure, everyone in the family loved their cozy new Lands’ End
long-sleeve
flannel plaid shirts. The garments fit nicely. They are well-tailored in
quality all-cotton flannel fabric with solid, reinforced seams.
But the shirts were anything but presentable when first
unpacked.
Who needs such a time-consuming chore, right before
Christmas? Isn’t the whole idea of online shopping to save lots of time?
C’mon, Lands’ End. How about flat-folding
your long-sleeve plaid flannel shirts for shipping?
Disclaimer: I am neither employed nor affiliated in any
way with the product/s mentioned herein or anyone associated with it. I
received no remuneration or compensation from the manufacturer/s for this post.
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